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Customers may experience notes that show a blank screen. We will provide updates here as we learn more.","created_at":"2026-08-14T11:19:10.496-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-14T11:19:10.496-05:00","display_at":"2026-08-14T11:19:10.496-05:00","deliver_notifications":true,"tweet_id":null,"id":"xd15ptm0l23x","incident_id":"hg6mv8gkws5q","custom_tweet":null,"affected_components":[{"code":"7jg07br5j6bg","name":"Mobile App","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Mobile App","created_at":"2020-05-21T11:20:12.482-05:00","updated_at":"2026-09-03T15:19:51.455-05:00","position":5,"description":null,"showcase":true,"start_date":null,"id":"7jg07br5j6bg","page_id":"y2vs4kl36flt","group_id":null}]},{"name":"App Degradation","status":"resolved","created_at":"2026-07-28T07:20:48.211-05:00","updated_at":"2026-07-28T07:33:26.047-05:00","monitoring_at":null,"resolved_at":"2026-07-28T07:33:26.030-05:00","impact":"major","shortlink":"https://stspg.io/qfnh29mwdkvl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-28T07:20:48.204-05:00","reminder_intervals":null,"id":"sr27zftgwb6q","page_id":"y2vs4kl36flt","incident_updates":[{"status":"resolved","body":"The issue affecting data loading has been resolved, and the app is now functioning normally. 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We will continue our post-incident actions to reduce the likelihood of this happening in the future.","created_at":"2026-07-15T15:17:29.106-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-15T15:17:29.106-05:00","display_at":"2026-07-15T15:17:29.106-05:00","deliver_notifications":true,"tweet_id":null,"id":"cw5pp9zl0gr5","incident_id":"txx2dbvsdx5c","custom_tweet":null,"affected_components":[{"code":"n5595r721mdr","name":"API","old_status":"operational","new_status":"operational"},{"code":"m58pfzz47flx","name":"Web App","old_status":"operational","new_status":"operational"},{"code":"wcmkdhs44hgb","name":"Uploads \u0026 Processing","old_status":"operational","new_status":"operational"},{"code":"082dd4pcvl54","name":"Search","old_status":"operational","new_status":"operational"},{"code":"7jg07br5j6bg","name":"Mobile App","old_status":"operational","new_status":"operational"},{"code":"rtf15k33l4rd","name":"Integrations","old_status":"operational","new_status":"operational"},{"code":"vxtl7s8577lk","name":"Notifications","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The photo / uploads queue is caught up and behaving normally. We will continue to monitor the situation.","created_at":"2026-07-15T10:47:14.329-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-15T10:47:14.329-05:00","display_at":"2026-07-15T10:47:14.329-05:00","deliver_notifications":true,"tweet_id":null,"id":"x16fkzcks1xr","incident_id":"txx2dbvsdx5c","custom_tweet":null,"affected_components":[{"code":"n5595r721mdr","name":"API","old_status":"degraded_performance","new_status":"operational"},{"code":"m58pfzz47flx","name":"Web App","old_status":"degraded_performance","new_status":"operational"},{"code":"wcmkdhs44hgb","name":"Uploads \u0026 Processing","old_status":"degraded_performance","new_status":"operational"},{"code":"082dd4pcvl54","name":"Search","old_status":"degraded_performance","new_status":"operational"},{"code":"7jg07br5j6bg","name":"Mobile App","old_status":"degraded_performance","new_status":"operational"},{"code":"rtf15k33l4rd","name":"Integrations","old_status":"degraded_performance","new_status":"operational"},{"code":"vxtl7s8577lk","name":"Notifications","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The app is up in a degraded performance state (delayed photo / background work). 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}