Resolved -
Over-the-air updates are being applied successfully. Restart the app with a good network connection in order to receive the update if your app is freezing when zooming in on a photo.
Apr 2, 11:05 CDT
Monitoring -
Over-the-air fix has been released. Restart the app with a good network connection in order to receive the update.
We are monitoring the situation to verify that the update is being applied successfully.
Apr 2, 10:43 CDT
Identified -
Root cause identified. The Team is testing a fix.
We are aiming to do an over-the-air update. Update will apply on application start.
Apr 2, 09:37 CDT
Investigating -
Our app is freezing when zooming in on a photo. Potentially impacting 1% of users on iOS (v10.0.14). We are investigating.
If your app freezes, please restart the app (close, open it). Avoid zooming in on photos.
Apr 2, 09:28 CDT