All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Web App Operational
90 days ago
99.98 % uptime
Today
Uploads & Processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
97.68 % uptime
Today
Integrations Operational
90 days ago
99.98 % uptime
Today
Notifications Operational
90 days ago
99.73 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Resolved - This incident has been resolved.
Apr 3, 22:55 CDT
Update - Applying a second fix. Team continues to monitor the situation.
Apr 3, 17:07 CDT
Monitoring - Fix has been applied. Team is monitoring the situation.
Apr 3, 15:40 CDT
Identified - 'Smart Groups' is also affected.

Applying fix to restore proper access for both Smart Groups and Guest Access.

Apr 3, 15:07 CDT
Investigating - 'Guest Access' is currently being paywalled for Pro and Premium customers when it shouldn't be. Team is investigating.
Apr 3, 14:43 CDT
Apr 2, 2026
Resolved - Background work delay is moving back to normal levels. Team will continue monitor. Though resolving this occurrence of this issue.
Apr 2, 15:10 CDT
Monitoring - Background work is catching up. Team is monitoring for signs of increasing delays.
Apr 2, 13:58 CDT
Identified - Known affected services:

- Dropbox/Sharepoint/Pipedrive sync is delayed
- Google calendar syncing is delayed
- Recap Emails are delayed
- Certain counts in the app aren't been updated

Apr 2, 13:56 CDT
Resolved - Over-the-air updates are being applied successfully. Restart the app with a good network connection in order to receive the update if your app is freezing when zooming in on a photo.
Apr 2, 11:05 CDT
Monitoring - Over-the-air fix has been released. Restart the app with a good network connection in order to receive the update.

We are monitoring the situation to verify that the update is being applied successfully.

Apr 2, 10:43 CDT
Identified - Root cause identified. The Team is testing a fix.

We are aiming to do an over-the-air update. Update will apply on application start.

Apr 2, 09:37 CDT
Investigating - Our app is freezing when zooming in on a photo. Potentially impacting 1% of users on iOS (v10.0.14). We are investigating.

If your app freezes, please restart the app (close, open it). Avoid zooming in on photos.

Apr 2, 09:28 CDT
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Resolved - Elevated database CPU load on the writer DB caused degraded performance across the platform. Users may have experienced slow page loads, delayed uploads, and request timeouts.
Mar 26, 13:00 CDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.