The issue causing slow load times has been resolved. If you're still having trouble please reach out to us directly at support@companycam.com
Posted Feb 10, 2025 - 15:05 CST
Update
We've addressed the root cause of the issue and will continue to monitor. At this time Users should no longer be experiencing issues with loading or Project creation.
Posted Feb 10, 2025 - 14:20 CST
Update
Performance has improved for most Users. We are continuing to monitor this issue to ensure we've addressed the root cause.
Posted Feb 10, 2025 - 13:02 CST
Monitoring
We've implemented a fix for the loading issues and are seeing improvements. We will continue to monitor.
Posted Feb 10, 2025 - 12:01 CST
Identified
We've identified the cause of slow loading times and continue to work towards a resolution!
Posted Feb 10, 2025 - 11:54 CST
Investigating
We're currently investigating an issue with slow load times and Project creation. Our team will continue to investigate and provide updates.
Posted Feb 10, 2025 - 11:44 CST
This incident affected: Web App, Mobile App, and Integrations.