Issues with CompanyCam's AI Features

Incident Report for CompanyCam

Resolved

Issues with Quick Caption and AI Notes functions have been resolved. If you are still experiencing issues please contact our team via the app or by emailing support@companycam.com.
Posted Mar 14, 2024 - 13:00 CDT

Monitoring

A fix has been implemented, but we're continuing to monitor it to make sure everything is working well.
Posted Mar 14, 2024 - 12:35 CDT

Identified

We've identified the root cause of the issues with Quick Caption and AI Notes is a broader outage with OpenAI. We will continue to update as we find out more. Thank you for your patience!
Posted Mar 14, 2024 - 11:56 CDT

Investigating

We're currently investigating reports of the Quick Caption and AI Notes functions not working. We will continue to update as we find out more. Thank you for your patience!
Posted Mar 14, 2024 - 11:41 CDT
This incident affected: Mobile App.
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