Issues Loading CompanyCam

Incident Report for CompanyCam

Resolved

The issue loading CompanyCam on the web and are receiving 504 errors is resolved. Please reach out to support@companycam.com if you're still experiencing any problems accessing the app or website.

Posted Mar 01, 2023 - 15:14 CST

Update

We are continuing to work on a fix for this issue.

Posted Mar 01, 2023 - 15:09 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 01, 2023 - 13:46 CST

Investigating

Users are experiencing issues loading CompanyCam on the web and are receiving 504 errors. The cause of the issue is being investigated.

Posted Mar 01, 2023 - 13:45 CST

This incident affected: API, Web App, Uploads & Processing, Search, Mobile App, and Integrations.