Walkthrough notes aren't generating completed pages in the mobile app

Incident Report for CompanyCam

Resolved

Walkthroughs are confirmed working correctly via a bugfix. Some users may need to restart their app if they aren't seeing Walkthroughs working at first.

Posted Aug 14, 2026 - 12:50 CDT

Identified

The issue has been identified and a fix is being tested.

Posted Aug 14, 2026 - 12:41 CDT

Investigating

We are currently investigating an issue affecting walkthrough notes on mobile. Customers may experience notes that show a blank screen. We will provide updates here as we learn more.

Posted Aug 14, 2026 - 11:19 CDT

This incident affected: Mobile App.