Users are not receiving email notifications

Incident Report for CompanyCam

Resolved

This incident has been resolved.
Posted Feb 20, 2026 - 15:06 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2026 - 13:53 CST

Identified

We've identified the cause of issues with email notifications, and our engineering team is working toward a fix.
Posted Feb 20, 2026 - 09:55 CST

Update

We are continuing to update this issue and will provide another update by 11 AM CST. In-app notifications continue to function as expected.
Posted Feb 20, 2026 - 08:20 CST

Investigating

We are currently investigating this issue and will provide updates as we learn more. In-app notifications are functioning as expected.
Posted Feb 19, 2026 - 20:03 CST
This incident affected: Notifications.
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