Elevated download and upload time

Incident Report for CompanyCam

Resolved

This incident is resolved. CompanyCam is fully operational on the web and mobile apps. Please reach out to our Support team if you continue to experience degraded performance!
Posted Mar 11, 2025 - 14:12 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 11, 2025 - 13:49 CDT

Identified

The cause of the issue has been identified and we are working on a fix.
Posted Mar 11, 2025 - 12:37 CDT

Investigating

We're experiencing elevated download and upload times on the web and in the mobile app. We are currently looking into the issue and will continue to provide updates.
Posted Mar 11, 2025 - 12:24 CDT
This incident affected: API, Web App, Uploads & Processing, Mobile App, and Integrations.