Issues accessing photos on the mobile app and web.
Incident Report for CompanyCam
Resolved
The incident preventing Users from being able to access their Project and Photos has been resolved. If you're still experiencing issues please reach out to our Support Team!
Posted Nov 13, 2024 - 10:58 CST
Update
A fix has been implemented, but we're continuing to monitor how it impacts performance. We will update again when the issue is fully resolved.
Posted Nov 13, 2024 - 09:44 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2024 - 09:43 CST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 13, 2024 - 09:16 CST
Update
We are still digging into this issue.
Posted Nov 13, 2024 - 07:57 CST
Investigating
We are currently investigating this issue.
Posted Nov 13, 2024 - 07:02 CST
This incident affected: Web App, Search, and Mobile App.
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